Orders ship from our atelier within 1–2 working days.
Singapore: free standard delivery, 2–3 working days.
Next-day delivery in Singapore: $20.
Next-day delivery to Sentosa or Changi Airport: $50, which covers entry charges.
International: 5–10 working days.
These are estimates and may vary with public holidays and courier availability. If a raw material is out of stock and your order is delayed, we'll let you know by email.
We ship worldwide! For international shipping, our perfumes, candles and essential oils must be sent by courier (such as FedEx or TNT) due to international postage laws. Shipments within Singapore are sent by local courier.
Unless duties and taxes are calculated and paid at checkout, you are responsible for any duties, taxes and customs charges in your country. If an order is refused and returned to us, shipping charges both ways will be deducted.
Our perfumes, oils and candles aren't factory-sealed, so we can't verify that a returned item hasn't been used. For hygiene reasons, we don't accept returns or refunds on online orders.
In-store purchases: unopened items in their original packaging can be exchanged in person at 42 Arab Street within 24 hours of purchase, with your receipt.
Damaged, faulty or wrong item: email orders@sifr.sg within 7 days of delivery with a photo, and we'll replace it or send the right item.
Final sale: gift cards, bespoke and made-to-order perfumes, and formula refills.